Shipping policy
Shipping & Returns Policy
Last Updated: April 18, 2026
Shipping Policy
1. Processing Times
Standard: 3-5 business days
Peak periods: 5-10 business days
2. Free Shipping
FREE shipping on all U.S. orders $18+ (contiguous U.S. only). Subtotal before tax. Under $18: $4.99-$14.99 based on location/method.
3. Shipping Methods & Rates (under $18)
• USPS First Class (3-7 business days): $4.99-$9.99
• USPS Priority Mail (2-5 business days): $8.99-$14.99
4. Realistic Delivery Expectations
• Total time (processing + shipping): 5-10 business days nationwide
• East Coast → West Coast: 7-10 business days typical
• Same region: 5-7 business days
• Business days only (no weekends/holidays)
Return & Refund Policy
1. Return Window
14 days from delivery. Unopened products only.
2. No Returns On
Opened deodorants or personal care items.
3. Return Process
Email hello@murtiedeo.com with order # within 14 days. Customer pays return shipping (we pay if defective).
Contact
Email: hello@murtiedeo.com
Phone: 919.356.8217
